Issues with the New Outlook
Microsoft has been rolling out a new version of Outlook to its customers. This new version lacks support for the IMAP protocol. As a result of this , synchronization of your mailbox may no longer work.
Fortunately there are several options available: You can download the old version of Microsoft Outlook, switch to an alternative e-mail program or temporarily use the web-mail.
In addition, we encourage everyone to call Microsoft customer service about this: 020 500 1500
Want to learn more about the different options and/or the download link to the old version of Microsoft Outlook? Then click through to this page.