Solutions

Website has been hacked!

Has your WordPress website been hacked or have other worrisome problems?
Create  free use of our website-wash (worth €185) And get out of this horrible situation. This is available to everyone, customer or not! So leave your details below and we’ll get back to you as soon as possible!

Beveiliging
Server
How do you fix my hacked WordPress website?

To thoroughly clean a WordPress website, we temporarily shut down the website. This stops any malicious processes and gives us time to clean up infections and improve security.

We fully scan and clean the website so that no infected files remain on your server. We update your WordPress and PHP version to the latest versions and, if necessary, reinstall the core of your CMS. After checking and cleaning the website, we provide additional security by enabling automatic updates and other measures.

Finally, we recheck the website and turn it back on. You get your website back and we ask you to do another check yourself. Of course, we are available for further support if you continue to experience problems or need other assistance.

What if I'm not a customer yet?

We have to be honest: we can’t fix your website if it’s hosted somewhere else. Our repair tools only work within our own network.

What we can do for you is to make a prognosis if you are not yet a customer. If problems are identified, we can move your website to us for free and then fix it with our tools. Just keep in mind that you need to order our WordPress Hosting service before we can begin the repair. So you can just fill out the form above and we will contact you with no obligation to discuss everything.

Need help from our
hosting specialists?

Need answers to an urgent question or help from our support now? Our hosting specialists are only too happy to assist you!

Call us +31 72 751 34 06
Email us support@hosting.nl
Start a chat now

Our customer service is currently closed. We will reopen on the next business day at 08:30 hours

Frequently Asked Questions

Once we receive the completed form, we will contact you within 24 hours on weekdays.

In order to fix your website, we will have to take it offline temporarily.
This may take some time, but we will try to inform you about this in advance.

If you suspect your website has been hacked, it is important to act quickly.
Enter your information using the form above, and we will contact you as soon as possible to restore your website.
The sooner you act, the more likely you’ll be able to limit the damage.

In rare cases, the changes made by the website wash may not have the desired effect.
This can happen, for example, due to an outdated WordPress version or a problem that is no longer fixable.
In such a situation, it is possible to restore a backup of the website. Please note: Restoring a backup may cause the problems we have solved for you to reoccur.
Therefore, it is important to consider this carefully before you decide to restore a backup.

The website laundry is free of charge.
If you are not yet a customer with us, you must first purchase WordPress Hosting with us in order to use the website laundry.

1. Keep everything up-to-date: Make sure your CMS, plugins and themes are always updated to the latest versions to avoid security breaches.

2. Use security plugins: Install reliable security plugins, such as Wordfence Security, to protect your Web site from common attacks.

3. Perform regular security scans: Use tools such as Plesk to periodically run security scans and detect potential vulnerabilities early.